.png)
Privacy Policy
Passage Creative (“Passage,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you share with us through our website and related services.
This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, submit a form, contact us, or otherwise interact with us online.
By using this website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Information You Provide Directly
When you fill out a contact form, request information, or otherwise communicate with us, we may collect information such as:
- your name
- email address
- phone number
- company name
- project details or message contents
- any other information you choose to provide
Information Collected Automatically
When you visit the site, we may automatically collect certain technical and usage information, including:
- IP address
- browser type
- device type
- operating system
- referring website
- pages viewed
- time spent on pages
- approximate geographic location
- dates and times of access
Cookies and Similar Technologies
We may use cookies, analytics tools, pixels, and similar technologies to improve site functionality, understand traffic patterns, and support marketing efforts.
2. How We Use Information
We may use collected information to:
- respond to inquiries and requests
- communicate with you about our services
- operate, maintain, and improve the website
- analyze website performance and user behavior
- protect the security and integrity of the site
- comply with legal obligations
- support advertising, remarketing, or audience measurement where applicable
3. How We Share Information
We do not sell your personal information.
We may share information in the following circumstances:
- with service providers who help us operate the website or our business
- with analytics, hosting, form, CRM, email, or marketing platforms we use
- when required by law, legal process, or government request
- to protect our rights, users, or business operations
- in connection with a business transfer, merger, sale, or restructuring
Any third parties who process information on our behalf are expected to do so for legitimate business purposes and in a manner consistent with applicable privacy obligations.
4. Cookies and Tracking Technologies
We may use cookies and similar technologies to:
- remember preferences
- understand how visitors use the site
- measure traffic and performance
- improve the user experience
- support advertising and retargeting efforts
Your browser may allow you to block or delete cookies, though some parts of the site may not function properly if you do so.
5. Third-Party Services and Embedded Content
Our website may include links to or integrations with third-party websites, tools, and platforms. These may include embedded videos, maps, forms, social media features, analytics services, or other external content.
We are not responsible for the privacy practices of third-party services. Your interactions with those services are governed by their own privacy policies and terms.
6. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to respond to inquiries, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.
7. Data Security
We use reasonable administrative, technical, and organizational measures to help protect information submitted through the website. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
8. Your Choices
You may choose not to provide personal information through the site, though doing so may limit our ability to respond to you or provide requested information.
Depending on your location and applicable law, you may also have the right to request access to, correction of, or deletion of certain personal information. To make such a request, contact us using the information below.
9. Children’s Privacy
This website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take steps to delete it.
10. Do Not Track
Some web browsers may transmit “Do Not Track” signals. Because there is no universally accepted standard for how to respond to these signals, our website may not respond to them.
11. State Privacy Rights
Depending on where you live, you may have privacy rights under applicable state law, including the right to request access to, correction of, deletion of, or additional information about how your personal information is used.
To exercise any applicable rights, contact us using the contact information below. We may need to verify your identity before responding to your request.
12. International Visitors
If you access the website from outside the United States, please note that your information may be transferred to, stored in, and processed in the United States or other jurisdictions where our service providers operate.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised Effective Date. Your continued use of the website after changes are posted constitutes your acceptance of the revised Privacy Policy.
14. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
Jenn Drummond
Director of Operations
331 Kentucky St Unit 108, Bowling Green, KY 42101